FAQs

If my child is going to sit on my lap, do I still need to purchase a ticket for them?

Children UNDER the age of two (2) are admitted do not require a ticket for most events however they must sit on a lap. Please note that some events require any child 12 months or older to possess a valid ticket and this will be noted within the event details. 

How can I learn more about events at PPL Center?

Join our free Cyber Club here

Do you have accessible seating?

See our Accessible Seating page for more information. 

Where can I find information on employment?

Check out our employment opportunities

Am I allowed to bring outside food and drinks into PPL Center?

Outside food or beverage may not be brought into PPL Center. All items must be disposed of before entering the arena. Visit our Food & Beverage page to learn more about the menu offerings and gluten free options at PPL Center. 

Can I bring my own camera?

Yes, however no professional cameras, detachable lenses, and lenses longer than 2.5” inches are permitted into the facility. Flash photography, video cameras or any other audio/visual equipment is prohibited unless authorized by team, promoter or artist management. This camera policy is subject to change on a per show basis.

Where are you located?

Our address is 701 Hamilton Street, Allentown, PA 18101. For directions and parking information, please visit our Directions & Parking page. 

Is there a designated smoking area?

For the safety and consideration of all guests, no smoking of cigarettes or e-cigarettes will be permitted inside PPL Center at any time. The designated smoking area is located outside of the Northwest Gate (located at 8th and Linden Streets). The smoking area opens at the start of the event and closes with the cut off of alcohol. You must have a ticket with you to re-enter the building.